Siemens PLM Licensing License server system does not support this version of this feature. [-25]

2021-10-06T23:28:01Z
Licensing Maintenance

Summary


Details

License server system does not support this version of this feature. [-25]



Solution

Principle;
To run the newest / latest version of NX, TWO factors are required:
1. Having the newest / latest version of NX contained inside the license file.
2. Having the newest / latest version of the license server installed and running for NX
.

Example:
The 1953 Series
The license file - must contain a minimum version of 37.0 in the INCREMENT lines (NX license features)

Example excerpt from a license file:

INCREMENT ACD10 ugslmd 37.0 22-may-2022 4 SUPERSEDE DUP_GROUP=UHD \             
        user_info="NX Academic - Core & CAD" ISSUED=27-may-2021 \               
        BORROW=2880 SIGN="16C8 8614 3315 2CB0 DA4B C42F 0AF9 492A 276A \       
        C413 21AD 0D54 16F0 AD21 1A42 093E 730B 3B37 E04C 935D F68B \           
        4AB3 FBD1 C03A 8FAD B3F3 1DD5 9947 6F12 7AD6"                           
INCREMENT ACD11 ugslmd 37.0 22-may-2022 4 SUPERSEDE DUP_GROUP=UHD \             
        user_info="NX Academic Perpetual License CAE+CAM" \                     
        ISSUED=27-may-2021 BORROW=2880 SIGN="100C AC13 14CF E7D0 9D18 \         
        26F5 F51E 47E4 09F4 5508 C7CD A446 48C6 1E39 1DFF 0D29 95FB \           
        22AE A3B5 522F 7097 7DCE 2DEF 671A 64F5 68C2 F51D 904D 149B \           
        E9AA"                       

The splm_ugslmd.log file should show a minimum FLEXnet version of 11.16.4.0

Example excerpt from the top of the splm_ugslmd.log file

7:46:02 (lmgrd) Server's System Date and Time: Tue Jun 29 2021 07:46:02 Pacific Daylight Time
7:46:02 (lmgrd) pid 7028
7:46:02 (lmgrd) SLOG: Summary LOG statistics is enabled.
7:46:03 (lmgrd) Done rereading
7:46:03 (lmgrd) FlexNet Licensing (v11.16.4.0 build 252457 x64_n6) started on licservhost (IBM PC) (6/29/2021)
7:46:03 (lmgrd) Copyright (c) 1988-2019 Flexera. All Rights Reserved.
7:46:03 (lmgrd) World Wide Web:  http://www.flexerasoftware.com
7:46:03 (lmgrd) License file(s): C:\Program Files\Siemens\PLMLicenseServer\splm11.lic
7:46:03 (lmgrd) lmgrd tcp-port 28000

Downloading and installing SPLMLicenseServer_v11.0.0_platform_setup will insure that FLEXnet version 11.16.4.0 is installed.

NOTES:
For the 1980 Series, the license file must therefore contain 38.0 in the INCREMENT lines for NX features.
FLEXnet version 11.16.4.0 will still accommodate the 1980 Series. 
       Therefore SPLMLicenseServer_v11.0.0 will work for NX 1980 Series.

Licensing is backward compatible, therefore if the latest version runs successfully, previous / older versions will run successfully against the newest licensing configuration. 

Notes and References


   NX Version (major release)        License file code (minimum required version)
     12.0.x                                                 32.0
     1847 Series                                       33.0
     1872 Series                                       34.0
     1899 Series                                       35.0
     1926 Series                                       36.0
     1953 Series                                       37.0
     1980 Series                                       38.0

Hardware/Software Configuration

Platform: INTL64
OS: windows
OS Version: 2019
Product: NX
Application: SYSTEM
Version: V1980
Function: SYSTEM_TOOLS

Ref: 002-8554179

KB Article ID# PL8554179

Contents

SummaryDetails

Associated Components

Siemens PLM Common Licensing